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[email protected]© 2026 ParentPal AI™. All rights reserved.Privacy Policy | Terms
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Effective date: 2026-05-27
In one line: We only collect what we need to run ParentPal AI, we do not sell your personal data, and you can contact us to ask about your data.
ParentPal AI ("we", "us", "our") helps parents and caregivers get practical parenting support, including calm scripts, routines, plans, checklists, printable-style tools, and age-smart guidance for children aged 0 to 17. Website: parentpalway.com. Contact: [email protected].
Where UK or EU data protection law applies, we process personal data based on contract to provide the service, legitimate interests for security, service improvement, fraud prevention, and customer support, consent where required such as certain cookies, and legal obligations where applicable.
We share data with service providers only where needed to run ParentPal AI, such as payment processing, hosting, analytics, security, customer support, email delivery, and AI/chat infrastructure. We do not sell personal data.
Stripe Privacy Policy: stripe.com/privacy
ParentPal AI is available worldwide, and your data may be processed outside your country. Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses or other legally recognised safeguards.
ParentPal AI is intended for parents and caregivers, not for children to use directly. We do not knowingly collect personal data directly from children under 13. Parents and caregivers should avoid sharing unnecessary identifying details about a child.
Please do not share information that is unnecessary for your parenting question, such as full names, addresses, school names, medical records, or highly sensitive details unless truly needed. ParentPal AI gives general parenting support and practical guidance, not medical, mental health, legal, safeguarding, or emergency advice.
Data controller: ParentPal AI, 3rd Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom. Email: [email protected].
We may update this Privacy Policy from time to time. If we make material changes, we will provide additional notice where appropriate.
Effective date: 2026-05-27
In one line: ParentPal AI offers general parenting support and practical guidance. It does not replace medical, mental health, legal, safeguarding, or emergency advice. You can cancel ParentPal AI Plus anytime.
ParentPal AI provides general parenting support for parents and caregivers of children aged 0 to 17. It can help with calm scripts, routines, next steps, plans, checklists, custom PDFs, printable-style tools, and everyday parenting questions.
ParentPal AI is for general information and practical support only. It is not medical, mental health, therapeutic, legal, safeguarding, emergency, or professional advice.
If you are worried about immediate safety, abuse, neglect, self-harm, harm to others, a medical emergency, a mental health crisis, or any situation where someone may be in danger, contact your local emergency services or a qualified professional immediately. Do not rely on ParentPal AI in urgent or high-risk situations.
Keep your login details secure and your account information accurate. You are responsible for activity on your account. You must not use ParentPal AI in a way that is illegal, harmful, abusive, or intended to bypass safety protections.
Free access may include a limited number of deeper help responses per conversation and basic support. ParentPal AI Plus may include unlimited deeper parenting support, custom PDF plans, routines, charts, trackers, scripts, checklists, and other premium tools where available. Features may change as the service develops.
You agree not to misuse ParentPal AI, attempt to break security, scrape or copy the service at scale, interfere with the service, submit harmful content, or use ParentPal AI for illegal, abusive, exploitative, or unsafe activity.
ParentPal AI, including its branding, website design, content, prompts, tools, and service features, is owned by us or our licensors. We grant you a limited, revocable, non-transferable license to use the service for personal, non-commercial parenting support.
You are responsible for the information you choose to share with ParentPal AI. You should avoid sharing unnecessary personal, identifying, medical, or highly sensitive information. By using the service, you allow us to process the content you submit as needed to provide and improve ParentPal AI, maintain safety, and operate the service.
We may add, change, limit, suspend, or remove features at any time for operational, security, legal, safety, or product reasons. We may also suspend or restrict access if we believe the service is being misused.
ParentPal AI is provided "as is" and "as available". We do not guarantee that every response will be accurate, complete, suitable for your circumstances, or free from error. You are responsible for using your own judgment and seeking professional support where needed.
To the maximum extent permitted by law, our total liability for claims relating to the service is limited to the fees you paid to us in the 12 months before the claim.
These Terms are governed by the laws of England and Wales. Venue: London, United Kingdom.
ParentPal AI, 3rd Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom. Email: [email protected].
We may update these Terms from time to time. Continued use of ParentPal AI after changes means you accept the updated Terms.